AT&T makes community investment to expand CCC’s Digital Navigator Program

Staff Reports | Cleveland Community College

Cleveland Community College (CCC) has received a $10,000 community investment from AT&T to expand its Digital Navigator Program, further strengthening digital access and literacy efforts for adult learners and community members throughout Cleveland County. CCC is one of only eight colleges selected to receive this funding.

On Tuesday, February 24, Kathleen Evans, Regional Director of External Affairs for AT&T, accompanied by Chrisy Hayden, Director of Operations and Strategic Initiatives for the NC Community Colleges Foundation, visited CCC for a check presentation.

“Cleveland Community College is doing important work to help ensure more people in Cleveland County can access the tools and skills needed to participate in today’s digital world, and we are thrilled to help expand this program,” said Evans. “At AT&T, we are proud to support CCC’s expansion of its Digital Navigator Program and the hands-on guidance it provides.”

The community investment will support expanded digital literacy workshops, one-on-one technology assistance, and the purchase of additional computers. It will also support training for additional staff members, increasing CCC’s number of certified digital navigators from three to five.

Jaime Henderson, College and Career Readiness Director at CCC, oversees the Digital Navigator Program and emphasized how critical these skills have become in everyday life.

“When I think about the impact the digital navigator training makes, it’s huge. Digital technology is much more than just email these days,” said Henderson. “It’s ordering medications and making appointments for doctor’s visits and even going to the DMV. Today, everything is online.”

Thanks to AT&T's support, Henderson will complete digital navigator training with an additional staff member, allowing the College to serve more individuals across the community.

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Through CCC’s Digital Navigator Program, adult learners participate in group workshops and receive individualized assistance in areas such as basic computer skills, using the internet and email, Microsoft Word, Excel, and PowerPoint, Google Docs, social media, career search skills, accessing telehealth appointments, and cybersecurity basics. To date, 402 digital literacy certificates have been earned through the program.

As technology continues to shape how we work, learn, and live, collaborations like this ensure that no one in the community is left behind.

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This is a press release of Cleveland Community College.

The Shelby Independent.